Steps
1
Open External Client App Manager
Sign in to the Salesforce org you want to connect.Click the gear icon (top right) → Setup. In the Quick Find box, search for External Client App Manager and open it.If your org does not have it, use App Manager → New Connected App instead — the fields are nearly identical.
2
Create the app and enable OAuth
Click New External Client App and fill in:
- External Client App Name:
Voltai - API Name:
Voltai - Contact Email: your admin email
- Distribution State: Local
- Callback URL: the redirect URI
- Selected OAuth Scopes:
Manage user data via APIs (api)Perform requests at any time (refresh_token, offline_access)Access the identity URL service (id, profile, email, address, phone)
- Require Secret for Web Server Flow: enabled
- Require Proof Key for Code Exchange (PKCE): disabled
3
Set the policies
Open the app you just created, go to the Policies tab, click Edit, and set:
- Permitted Users: All users may self-authorize
- IP Relaxation: Relax IP restrictions
- Refresh Token Policy: Refresh token is valid until revoked
4
Wait about 10 minutes
Salesforce caches new app metadata. Until propagation finishes, authorization fails with
invalid_client_id even though everything is configured correctly.5
Copy the Consumer Key and Secret
Back in the app’s overview, open Settings → OAuth Settings → Consumer Key and Secret and reveal both values.
Send us
For sandbox users,
login_url should be https://test.salesforce.com. If you omit it we default to https://login.salesforce.com, which is only reliable when every end-user’s Salesforce session lives in the same org where you created the app.
Things to know
- One production org with one My Domain? The
login.salesforce.comdefault is fine. - Users spread across multiple Salesforce orgs under the same Trailblazer ID? Always set
login_urlto the specific org’s My Domain, or Salesforce routes the OAuth request to the wrong org and returnsinvalid_client_id. - Connected Apps behave identically for our purposes: Setup → App Manager → New Connected App.